Store Policy

Because We Care

At Charlie's Goldfish, LLC, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. Returns are accepted for full refund. Simply send the item to be returned back, as you pay for shipping of your choice, and you will receive a full refund on your credit card that you originally used for purchase. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!